PERANAN KINERJA PEGAWAI TERHADAP PELAYANAN PUBLIK PADA KANTOR BADAN PELAYANAN PERIZINAN DAN PENANAMAN MODAL DAERAH KABUPATEN TANAH BUMBU

Ardanto, Kukuh (2022) PERANAN KINERJA PEGAWAI TERHADAP PELAYANAN PUBLIK PADA KANTOR BADAN PELAYANAN PERIZINAN DAN PENANAMAN MODAL DAERAH KABUPATEN TANAH BUMBU. Diploma thesis, Universitas Islam Kalimantan MAB.

[img] Text
Artikel Kukuh Ardanto.pdf

Download (124kB)

Abstract

Kukuh Ardanto NPM: 16.12.0265. Peranan Kinerja Pegawai Terhadap Pelayanan Publik Pada Kantor Badan Pelayanan Perizinan dan Penanaman Modal Daerah Kabupaten Tanah Bumbu. Latar belakang penelitian ini dilakukan, Kualitas Kinerja pegawai Terhadap Pelayanan Publik di Kantor BP3MD Kabupaten Tanah Bumbu, masih rendah, artinya belum optimal dilaksanakan. Tujuan penelitian ini dimaksudkan untuk mengetahui bagaimana Kualitas Kinerja Aparaatur Terhadap Pelayanan Publik di Kantor BP3MD Kabupaten Tanah Bumbu. Manfaat penelitian diharapkan berguna untuk mengembangkan konsep Kualitas Kinerja pegawai Terhadap Pelayanan Publik. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian deskriptif-korelational. Penelitian deskriptif-korelational artinya peneliti berusaha menggambarkan dan kemudian mencoba menghubungkan adanya kaitan antara variabel independen terhadap variabel dependen Hasil penelitian, menemukan bukti bahwa Kualitas Kinerja pegawai Terhadap Pelayanan Publik di Kantor BP3MD Kabupaten Tanah Bumbu, disimpulkan cukup signifikan. Ini didukung hasil penelitian berupa; komunikasi yang dibangun pegawai dalam memberikan pelayanan dinilai sudah cukup efektif; kecepatan pegawai dalam memberikan pelayanan dinilai sudah sangat cepat; ketelitan pegawai dalam memberikan pelayanan dinilai sudah sangat teliti; keakuratan data yang diberikan pegawai dalam memberikan pelayanan kepada masyarakat dinilai sudah sangat akurat; Keamanan masyarakat yang berada di Kantor BP3MD Kabupaten Tanah Bumbu, dinilai sudah cukup aman. Kukuh Ardanto NPM: 16.12.0265. The Role of Employee Performance on Public Services at the Regional Investment Licensing and Investment Service Agency Office of Tanah Bumbu Regency. The background of this research was carried out, the quality of employee performance towards public services at the BP3MD Tanah Bumbu Regency office is still low, meaning that it has not been optimally implemented. The purpose of this research is to find out how the quality of the performance of officials towards public services at the BP3MD Tanah Bumbu Regency office. The research benefits are expected to be useful in developing the concept of the quality of employee performance on public services. The research method used in this research is descriptive-correlational research method. Descriptive-correlational research means that the researcher tries to describe and then tries to connect the relationship between the independent variable and the dependent variable The results of the study, found evidence that the quality of employee performance towards public services at the BP3MD Tanah Bumbu Regency office was concluded to be quite significant. This is supported by research results in the form of; the communication built by employees in providing services is considered quite effective; the speed of employees in providing services is considered very fast; the carefulness of employees in providing services is considered to be very thorough; the accuracy of the data provided by employees in providing services to the community is considered to be very accurate; The security of the people who are in the BP3MD Tanah Bumbu Regency office is considered to be quite safe.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Kinerja Pegawai dan Pelayanan Publik. Employee Performance and Public Service
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Kukuh Ardanto
Date Deposited: 08 Jun 2022 05:13
Last Modified: 08 Jun 2022 05:13
URI: http://eprints.uniska-bjm.ac.id/id/eprint/10877

Actions (login required)

View Item View Item