HUBUNGAN PENGETAHUAN PETUGAS DALAM PEMBUATAN SEP DENGAN MATURASI KLAIM BPJS KESEHATAN DI RSUD BRIGJEND H. HASAN BASRY KANDANGAN

Heldawati, Riena (2022) HUBUNGAN PENGETAHUAN PETUGAS DALAM PEMBUATAN SEP DENGAN MATURASI KLAIM BPJS KESEHATAN DI RSUD BRIGJEND H. HASAN BASRY KANDANGAN. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

RSUD Brigjend H. Hasan Basry Kandangan memiliki potensi klaim yang belum ditagihkan, jumlah berkas klaim belum mencapai angka 100% dan membuat maturasi klaim belum maksimal. Berkas RITL jumlah SEP yang dicetak 1.543 dan SEP yang ditagihkan 1.460, terdapat Selisih 83 SEP, berkas RJTL terdapat Selisih 83 SEP, jumlah SEP terbit 22.183, dan SEP yang ditagihkan 21.674, terdapat Selisih 509 SEP. Tujuan penelitian untuk mengetahui hubungan pengetahuan petugas dalam pembuatan SEP dengan maturasi klaim bpjs kesehatan di RSUD Brigjend H. Hasan Basry Kandangan. Penelitian menggunakan survey analitik . Populasi sebanyak 35 orang petugas pembuat SEP di RSUD Brigjend H. Hasan Basry Kandangan. Teknik pengambilan data Spearman Rank. Hasil penelitian maturasi klaim mayoritas kurang sebesar 19 (54,3%), pengetahuan mayoritas baik sebesar 33 (94,3%).ada hubungan antara pengetahuan petugas dengan maturasi kliam BPJS (p-value = 0,192). Saran agar pihak rumah sakit dapat memberikan pelatihan dan pembaharuan informasi terkait dengan pengklaiman BPJS melalui aplikasi kepada petugas. Kata kunci : Pengetahuan, Maturasi Klaim RSUD Brigjend H. Hasan Basry Kandangan has potential claims that have not been billed, the number of claim files has not reached 100% and the maturation of claims has not been maximized. In the RITL file, the number of SEPs printed was 1,543 and the SEPs billed were 1,460, there was a Difference of 83 SEPs, the RJTL files contained a Difference of 83 SEPs, the number of SEPs issued was 22,183, and the SEPs billed were 21,674, there was a Difference of 509 SEPs. The purpose of the study was to determine the relationship between the knowledge of officers in making SEP with the maturation of the BPJS Health claim at Brigjend H. Hasan Basry Kandangan Hospital. The study used an analytical survey. The population is 35 officers who make SEP at Brigjend H. Hasan Basry Kandangan Hospital. Spearman Rank data retrieval technique. The results of the study on the majority claim maturation of 19 (54.3%), good majority knowledge of 33 (94.3%). Suggestions that the hospital can provide training and update information related to BPJS claims through applications to officers. Keywords: Knowledge, Claim Maturity

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Pengetahuan, Maturasi Klaim
Subjects: R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Depositing User: Riena Heldawati
Date Deposited: 13 Aug 2022 02:59
Last Modified: 13 Aug 2022 02:59
URI: http://eprints.uniska-bjm.ac.id/id/eprint/10994

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