EFEKTIVITAS PELAYANAN IZIN MENDIRIKAN BANGUNAN (IMB) PASCA PANDEMI COVID-19 DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KOTA BANJARMASIN

ARDIANTI, DINA (2022) EFEKTIVITAS PELAYANAN IZIN MENDIRIKAN BANGUNAN (IMB) PASCA PANDEMI COVID-19 DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KOTA BANJARMASIN. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

DINA ARDIANTI, NPM. 18120362 “ EFEKTIVITAS PELAYANAN IZIN MENDIRIKAN BANGUNAN (IMB) PASCA PANDEMI COVID-19 DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU (DPMPTSP) KOTA BANJARMASIN “. Bimbingan Bapak Beni Akhmad sebagai Pembimbing Utama dan Bapak Junaidy sebagai Co-Pembimbing. Tujuannya dari riset ini yaitu supaya memahami seefektif apakah pelayanan dalam pemberian izin mendirikan bangunan (IMB) pasca pandemi Covid-19 di DPMPTSP Kota Banjarmasin dan juga kendala apakah yang terjadi pada pelayanan di DPMPTSP. Jenis penelitian yang digunakan peneliti adalah kualitatif. Adapun teknik pengumpulan data yaitu dengan metode wawancara, observasi dan dokumentasi. Berdasarkan hasil riset yang sudah diselenggarakan mengenai Efektivitas Pelayanan Izin Mendirikan Bnagunan di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Kota Banjarmasin, sehingga didapatkan berbagai kesimpulannya yakni: 1). Tingkat efektivitas pada Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Banjarmasin dari pelayananya sudah cukup baik, namun masih kurang tanggapnya respons karyawan kepada keluhan masyarakat. 2). Hambatan yang dialami pada proses layanan Izin Mendirikan Bangunan (IMB) di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Banjarmasin yakni terkait kurangnya wawasan, kurangnya kesiapan pembiayaan masyarakat, dan pemadaman listrik. DINA ARDIANTI, NPM. 18120362 " EFFECTIVENESS OF SERVICES FOR ESTABLISHING BUILDINGS (IMB) POST-COVID-19 PANDEMIC AT THE DEPARTMENT OF INVESTMENT AND ONE DOOR INTEGRATED SERVICES (DPMPTSP) CITY OF BANJARMASIN". Guidance Mr. Beni Akhmad as the Main Advisor and Mr. Junaidy as Co-Supervisor. The purpose of this study is to find out how effective the service is in granting building permits (IMB) after the Covid-19 pandemic at the Banjarmasin City DPMPTSP and also what obstacles occur in services at DPMPTSP. The type of research used by the researcher is qualitative. The data collection techniques are interview, observation and documentation methods. Based on the results of research that has been carried out on the Effectiveness of Building Permit Services at the Office of Investment and One Stop Integrated Services, Banjarmasin City, then some conclusions are obtained as follows: 1). The level of effectiveness at the Office of Investment and One Stop Integrated Services (DPMPTSP) of Banjarmasin City from its services is quite good, but the response of employees to public complaints is still lacking. 2). Obstacles faced in the service process for Building Permits (IMB) at the Banjarmasin City Investment and One Stop Integrated Service (DPMPTSP) service are related to lack of insight, lack of readiness for public financing, and power outages.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Efektivitas Pelayanan, IMB. 1. 2. 3. 4.
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Dina Ardianti
Date Deposited: 29 Aug 2022 04:04
Last Modified: 29 Aug 2022 04:04
URI: http://eprints.uniska-bjm.ac.id/id/eprint/12179

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