Good Governance Berbasis Aplikasi Sistem Informasi Layanan Administrasi Kependudukan Via Smartphone di Kabupaten Tanah Laut

Kurniawati, Diah (2022) Good Governance Berbasis Aplikasi Sistem Informasi Layanan Administrasi Kependudukan Via Smartphone di Kabupaten Tanah Laut. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Tujuan penelitian adalah untuk mengetahui pelaksanaan Good Governance berbasis aplikasi sistem informasi layanan administrasi kependudukan via smartphone di Kabupaten Tanah Laut dan kendala dalam pelaksanaan tersebut yang telah menjadi bagian dari tata kelola penyelenggaraan negara Indonesia secara umum dan secara khusus di Dinas Kependudukan Pencatatan Sipil Kabupaten Tanah Laut. Fokus pembahasan dalam penelitian ini adalah bagaimana implementasi tentang good governance berbasis aplikasi sistem informasi layanan administrasi kependudukan via smartphone di Kabupaten Tanah Laut yang mencakup pelayanan dari peran aparatur sipil negara, keberhasilan kebijakan tentang good governance serta kendala yang terjadi dalam good governance berbasis aplikasi sistem informasi layanan administrasi kependudukan via smartphone di Kabupaten Tanah Laut. Metode penelitian menggunakan pendekatan deskriptif kualitatif. Data dikumpulkan dengan hasil observasi dan wawancara kepada 7 orang informan kunci dan informan umum serta studi Pustaka dokumen/literature berkaitan dengan good governance. Adapun yang menjadi informan dalam penelitian ini adalah pegawai/pemangku jabatan pada Dinas Kependudukan dan Pencatatan Sipil Kabupaten Tanah Laut dan masyarakat yang menerima pelayanan pada instansi tersebut. Teknik analisis data adalah dengan menggunakan analisa data model interaktif (reduksi data) Hasil penelitian menunjukkan Konteks asas-asas Good Governance pada Dinas Kependudukan Pencatatan Sipil Kabupaten Tanah Laut masih perlu ditingkatkan lagi, hal ini dikarenakan masih terdapat beberapa asas yang masih belum berjalan dengan maksismal seperti adanya oknum yang mendahulukan kepentingan kelompok khusus/pejabat, kurangnya sarana dan prasarana seperti komputer yang harus bergantian jika ada operator sub layanan dari Kecamatan datang, kemudian masih ada pegawai berdasarkan status pendidikan tidak sesuai dengan jobdesk kompetensinya, serta adanya double job jika ada salah satu pegawai yang izin/tidak masuk kerja. Dari beberapa hal tersebut perlu adanya peningkatan. Serta kendala dalam good governance berbasis aplikasi sistem informasi layanan administrasi kependudukan via smartphone di Kabupaten Tanah Laut yaitu sarana dan prasarana yang belum memadai jika ada penambahan operator dari Kecamatan, sehingga mengakibatkan sarana yang dipakai harus bergantian. The purpose of the study was to determine the implementation of Good Governance based on an information system application for population administration services via smartphone in Tanah Laut Regency and the obstacles in its implementation which have become part of the governance of the Indonesian state in general and specifically in the Department of Population and Civil Registration of Tanah Laut Regency. The focus of the discussion in this study is how to implement good governance based on the application of population administration service information systems via smartphones in Tanah Laut Regency which includes services from the role of the state civil apparatus, the success of policies on good governance and the obstacles that occur in good governance based on service information system applications. population administration via smartphone in Tanah Laut Regency. The research method uses a qualitative descriptive approach. Data were collected by observing and interviewing 7 key informants and general informants as well as document/literature literature studies related to good governance. The informants in this study were employees/officers at the Department of Population and Civil Registration of Tanah Laut Regency and the people who received services at the agency. Data analysis technique is to use interactive model data analysis (data reduction). The results show that the context of the principles of Good Governance at the Department of Population and Civil Registration of Tanah Laut Regency still needs to be improved again, this is because there are still some principles that are still not running optimally, such as the presence of individuals who prioritize the interests of special groups/officials, lack of facilities and infrastructure. such as computers that have to take turns if a sub-service operator from the sub-district arrives, then there are still employees based on their educational status not in accordance with their jobdesk competencies, as well as double jobs if one of the employees is permitted/not to work. Some of these things need improvement. As well as obstacles in good governance based on the application of population administration service information systems via smartphones in Tanah Laut Regency, namely inadequate facilities and infrastructure if there are additional operators from the District, resulting in the facilities being used alternately.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Good Governance, application, population administration Good governance, aplikasi, administrasi kependudukan
Subjects: H Social Sciences > HV Social pathology. Social and public welfare
Depositing User: Diah Kurniawati
Date Deposited: 09 Jan 2023 01:10
Last Modified: 09 Jan 2023 01:10
URI: http://eprints.uniska-bjm.ac.id/id/eprint/13827

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