An Empirical Study on the Use of Digital Technologies to Achieve Cost-Effectiveness in Healthcare Management

Sutarno, Maryati and Anam, Khairul (2022) An Empirical Study on the Use of Digital Technologies to Achieve Cost-Effectiveness in Healthcare Management. American Journal of Health Behavior, 46 (6). pp. 781-793. ISSN 1087-3244

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Abstract

Objectives: Healthcare cost reduction is one of the major challenges of the current era. This study was based on the general system theory-based view to assess the significance of sensing communication technologies and processing actuation technologies in improving healthcare quality, leading to cost reduction. Moreover, the contingent rule of healthcare supply chain management in enhancing the influence of improved quality on healthcare cost reduction was also empirically tested. Methods: The sample of the study comprised 337 middle and senior healthcare managers employed in various government and private hospitals and health institutions in Jakarta, Indonesia. The administrative departments of each hospital and health institution was visited to take their consent to conduct this survey at their clinical and non-clinical departments. The data collected was analyzed using SmartPLS ver. 4 software. Results: Results reveal a significant direct and indirect influence of sensing communication technologies and processing actuation technologies on achieving cost-effectiveness in the healthcare sector, in the presence of perceived quality improvement as a mediator. However, the strength of the associations varied and was based on highly reliable and familiar nature of sensing communication technologies compared to processing actuation technologies which were emerging and gaining popularity in recent years. Conclusion: Considering the healthcare cost as a critical factor based on limited resources in emerging economies, healthcare institutions/centers should use digital technologies to achieve cost-effectiveness for providing healthcare facilities in the industry 4.0 era.

Item Type: Article
Uncontrolled Keywords: Sensing Communication Technologies; Processing Actuation Technologies; Perceived Quality Improvement; Healthcare Supply Chain Management
Subjects: R Medicine > RA Public aspects of medicine
R Medicine > RA Public aspects of medicine > RA0421 Public health. Hygiene. Preventive Medicine
Divisions: Faculty of Medicine, Health and Life Sciences > School of Psychology
Depositing User: Khairul Anam
Date Deposited: 14 Oct 2023 03:05
Last Modified: 14 Oct 2023 03:05
URI: http://eprints.uniska-bjm.ac.id/id/eprint/18035

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