KINERJA PEGAWAI TERHADAP PELAYANAN PUBLIK DI DINAS PMD KECAMATAN SELAT KABUPATEN KAPUAS

Sugianto, Sugianto (2021) KINERJA PEGAWAI TERHADAP PELAYANAN PUBLIK DI DINAS PMD KECAMATAN SELAT KABUPATEN KAPUAS. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Sugianto, NPM 16.12.0009, Kinerja Pegawai Terhadap Pelayanan Publik di Dinas PMD Kecamatan Selat Kabupaten Kapuas Latar belakang penelitian ini dilakukan, dikarenakan kinerja pegawai di Dinas PMD Kecamatan Selat Kabupaten Kapuas, masih kurang maksimal dalam memberikan pelayanan publik ke masyarakat. Tujuan penelitian ini dimaksudkan untuk mengetahui bagaimana Kinerja Pegawai Terhadap Pelayanan Publik di Dinas PMD Kecamatan Selat Kabupaten Kapuas. Manfaat penelitian diharapkan berguna untuk mengembangkan konsep kinerja pegawai terhadap pelayanan publik yang berkualitas. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian deskriptif-korelational. Penelitian deskriptif-korelational artinya peneliti berusaha menggambarkan dan kemudian mencoba menghubungkan adanya kaitan antara kinerja pegawai terhadap pelayanaan publik. Hasil penelitian, menemukan bukti bahwa Kepemimpinan Kepaka Dinas PMD terhadap peningkatkan kinerja pegawai di Dinas PMD Kecamatan Selat Kabupaten Kapuas, cukup berhasil. Hal ini didukung bukti berupa; keberhasilan Kepemipinan dalam mengkoordinir kinerja pegawai; keberhasilan dalam memberikan motivasi yang baik kepada pegawai; keberhasilan kinerja pegawai dalam mendukung tingkat kerjasama antar pegawai; kinerja pegawai yang baik banyak dipengaruhi oleh tingkat pendidikan dan pelatihan yang dimiliki para pegawainya. Sugianto, NPM 16.12.0009, Employee Performance on Public Services at the PMD Service, Selat Sub-district, Kapuas Regency. The background of this research was carried out, because the performance of employees at the PMD Service, Selat District, Kapuas Regency, was still less than optimal in providing public services to the community. The purpose of this study is to find out how the performance of employees towards public services at the PMD Service, Selat District, Kapuas Regency. The benefits of the research are expected to be useful for developing the concept of employee performance on quality public services. The research method used in this research is descriptive-correlational research method. Descriptive-correlational research means that researchers try to describe and then try to connect the relationship between employee performance and public services. The results of the study found evidence that the leadership of the Head of the PMD Office in improving employee performance at the PMD Service, Selat District, Kapuas Regency, was quite successful. This is supported by evidence in the form of; Leadership success in coordinating employee performance; success in providing good motivation to employees; the success of employee performance in supporting the level of cooperation between employees; Good employee performance is much influenced by the level of education and training of the employees.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Kinerja Pegawai dan Pelayanan Publik Employee Performance and Public Service
Subjects: H Social Sciences > HM Sociology
Depositing User: Sugianto
Date Deposited: 01 Jul 2021 02:52
Last Modified: 01 Jul 2021 02:52
URI: http://eprints.uniska-bjm.ac.id/id/eprint/6016

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