DISIPLIN KERJA DAN PENINGKATAN KUALITAS PELAYANAN ADMINISTRASI DI DESA TANJUNG REMA KECAMATAN MARTAPURA KABUPATEN BANJAR

Kamalia, Hasna (2021) DISIPLIN KERJA DAN PENINGKATAN KUALITAS PELAYANAN ADMINISTRASI DI DESA TANJUNG REMA KECAMATAN MARTAPURA KABUPATEN BANJAR. Diploma thesis, Universitas Islam Kalimantan MAB.

[img] Text
Artikel Hasna Kamalia.pdf

Download (81kB)

Abstract

Tujuan penelitian adalah untuk mengetahui dan menganalisis disiplin kerja pegawai berdasarkan waktu dan peningkatan kualitas pelayanan administrasi di Desa Tanjung Rema Kecamatan Martapura Kabupaten Banjar serta untuk mengetahui dan menganalisis disiplin kerja pegawai berdasarkan job description dan peningkatan kualitas pelayanan administrasi di Desa Tanjung Rema Kecamatan Martapura Kabupaten Banjar. Metode penelitian menggunakan pendekatan kualitatif dengan jenis penelitian deskriptif analitik. Data dikumpulkan dengan wawancara kepada 6 (enam) orang informan. Analisis data menggunakan cara reduksi data, penyajian data dan langkah terakhir adalah penarikan kesimpulan. Hasil penelitian menunjukkan bahwa disiplin kerja pegawai yang didasarkan pada waktu dalam upaya peningkatan kualitas pelayanan administrasi di Desa Tanjung Rema menunjukkan bahwa ketepatan waktu pegawai dalam hal masuk dan pulang kerja sudah cukup baik. Sedangkan disiplin kerja pegawai yang didasarkan pada job description dalam upaya peningkatan kualitas pelayanan administrasi di Desa Tanjung Rema menunjukkan bahwa pegawai Kantor Desa Tanjung Rema sudah memahami sepenuhnya mengenai tugas pokok dan fungsi jabatan mereka. The purpose of the study was to determine and analyze employee work discipline based on time and improve the quality of administrative services in Tanjung Rema Village, Martapura District, Banjar Regency and to determine and analyze employee work discipline based on job descriptions and improve the quality of administrative services in Tanjung Rema Village, Martapura District, Banjar Regency. The research method uses a qualitative approach with the type of descriptive analytic research. Data were collected by interviewing 6 (six) informants. Data analysis uses data reduction, data presentation and the last step is drawing conclusions. The results showed that employee work discipline based on time in an effort to improve the quality of administrative services in Tanjung Rema Village showed that the punctuality of employees in terms of entering and leaving work was quite good. Meanwhile, employee work discipline based on job descriptions in an effort to improve the quality of administrative services in Tanjung Rema Village shows that Tanjung Rema Village Office employees fully understand the main duties and functions of their positions.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Disiplin Kerja, Pelayanan, Peningkatan Kualitas Pelayanan Administrasi Work Discipline, Service, Improving the Quality of Administrative Services
Subjects: H Social Sciences > H Social Sciences (General)
Depositing User: Hasna Kamalia
Date Deposited: 06 Oct 2021 02:10
Last Modified: 06 Oct 2021 02:10
URI: http://eprints.uniska-bjm.ac.id/id/eprint/8103

Actions (login required)

View Item View Item