Aprilia, Siti Nur Azizah (2022) FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KINERJA PETUGAS PELAYANAN DI RSUD PENGERAN JAYA SUMITRA KABUPATEN KOTABARU TAHU 2022. Diploma thesis, UNIVERSITAS ISLAM KALIMANTAN SELATAN.
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Abstract
Pangeran Jaya Sumitria Hospiital has iconductedi a surveiy of offiicers' periformance, ithe perfoirmance aissessmenit of servicei officeris carriedi out by thie Pangeiran Jayai Sumitra iHospital inicludes ani assessmeint of serivice oriientation, iintegrityi, commitiment, disicipline, coioperationi, and leiadership iwhere thie resulits of thie assesisment arie good. i However, i performiance appriaisals muist stilli be carriied out peiriodicalliy, to imiprove seirvice qualiity .The peirformancie of serviice officers iis carrried out tio all heialth worikers in thie Pangerian Jaya Siumitra Hoispital. Thiis study aims to deiterminei the facitors relaited to the iperformanice of serivice perisonnel ati the Pangieran Jaya Siumitra Hoispital, iKotabarui Regencyi. This situdy uses ia quantitativie methodi that isi an analiytic surviey in a ciross secitional diesign. Thie populatiion in thie study wias all siervice offiivers froim civil siervants aind non-ciivil serviants at Piangeran Jiaya Sumitira Hospitial, the daita obtainied were i323 ofiiicers. Ai sample oif 77 respoindents wais taken by iaccidential sampliing techniquei. The reisearch iinstrumenti was usiing a quesitionnaire. i Statistiical tesit using cihi squarie test. i The resuilts showied that tihere wasi a relatiionship ibetween iknowledgei (p=0.00i0), yearsi of serviice (p=0.0i00), and ieducatiion (p=0. i000) with the iperformaince ofi servicei personniel and thiere was no reliationshiip betweein motiviation anid the periformance iof servicie personinel (p=1, i000) at iPangerain Jaya Siumitra Hoispital. i New cityi. It isi hoped thiat the hiospital iwill bei able toi plan actiivities rielated toi researchi variableis in the fiuture andi continuie to rouitinely coinduct peirformancei appraisails for alli hospitali employees. i RSUD Pangeran Jaiya Sumiitra teilah melakukan isurveyi kinerjia petuigas, peinilaiain kinerija petuigas peilayanani yang diilakukani oleh piihak RSUiD Pangieran Jaya Sumitra imelipuiti peniilaian iorientaisi pelaiyanan, iintegriitas, komitmen, diisiplini, kerjiasama, idan kepeimimpinani yang idimana ihasil idari peinilaian itersebuit sudah baik. i Meski idemikiani, penilaian ikinerja itetap hiarus diliakukan siecara berkaila, untiuk meniingkatkan ikualitasi pelayainan. Kinerija petugas pelayanan diliakukan ikepada sieluruh ipetugasi kesehatain yang iada di RSUD Pangeran Jaya Sumitra. Penelitian ini beirtujuani untuki mengetiahui fiaktor-faktori yang beirhubunigan denigan kinierja peitugas peilayanan idi RSUDi Pangeran Jaya Sumitra Kabupaten Kotabaru. Penelitiani ini mienggunaikan meitode kuaintitatiif yang bersiifat surivei analiitik dalami rancanigan crosis sectionial. Populiasi dalam ipenelitiian ini sieluruh petuigas pelayanan dari tienaga PiNS dan tenaga non PNS di RSUD Pangeran Jayia Sumitira, datai yang diiperoleih ada sebainyak 323 petugas. Sampel seibanyak i 77 responden yang diamibil deingan tieknik ipengambiilan sampel isecara accidental sampliing. Inistrumein penelitian idengan mienggunakian kuesioiner. Uji istatistiik menggunakan iuji chi isquare. Hasiil peneliitian meniunjukkani ada hubiungan peingetahuian (p=0, i000), imasa kerja i (p=0,00i0), dan ipendidikian (p=0, i000) dengian kinerija petuigas pelaiyanan dain tidak iada hubunigan motiviasi dengain kinerja pietugas pielayanani (p=1,000) i di RSUD iPangeran iJaya Sumiitra Kotabiaru. Diiharapkani pihak ruimah sakiit dapat uintuk mereincanakani kegiatain terkaiit variabiel peneliitian diimasa meindatang dian tetapi rutin meliakukan pienilaian ikinerja keipada seluriuh pegawaii rumah siakit.
Item Type: | Thesis (Diploma) |
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Uncontrolled Keywords: | Kinerija petugias pelayianan, pengetahiuan, masa kerjai, motivasii, pendidikian |
Subjects: | R Medicine > R Medicine (General) |
Depositing User: | Siti Nur Azizah Aprilia |
Date Deposited: | 12 Nov 2022 03:36 |
Last Modified: | 12 Nov 2022 03:36 |
URI: | http://eprints.uniska-bjm.ac.id/id/eprint/13194 |
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