PENERAPAN E-GOVERNMENT DALAM PELAYANAN PUBLIK MELALUI LAYANAN (APLIKASI PARAK ACIL ONLINE) DI DISDUKCAPIL KOTA BANJARMASIN

Herlina, Fikria (2024) PENERAPAN E-GOVERNMENT DALAM PELAYANAN PUBLIK MELALUI LAYANAN (APLIKASI PARAK ACIL ONLINE) DI DISDUKCAPIL KOTA BANJARMASIN. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Fikria Herlina, 19120263, “Penerapan E-Government Dalam Pelayanan Publik Melalui Layanan (Aplikasi Parak Acil Online) Di Disdukcapil Kota Banjarmasin” Dibawah Bimbingan Bapak Junaidy selaku dosen pembimbing I dan Ibu Fika Fibriyanita selaku dosen pembimbing II. Tujuan dari penelitian ini adalah untuk mengetahui Penerapan E-Government Pada Layanan Aplikasi Parak Acil Online Di Disdukcapil Kota Banjarmasin. Metode penelitian dengan pendekatan kualitatif dan deskripsi analisis, data dikumpulkan melalui wawancara dengan pegawai Disdukcapil Kota Banjarmasin dengan 2 informan sebagai penerapan E-Government dan Masyarakat Umum dengan 2 orang informan. Menggunakan Teknik Observasi, wawancara, dokumentasi. Analisis data menggunakan analisis kualitatif. Hasil penelitian menunjukan Penerapan E-Government Dalam pelayanan Publik Melalui Layanan Aplikasi Parak Acil Online Di Disdukcapil Kota Banjarmasin, berdasarkan hasil wawancara melalui indikator elemen support, elemen capacity, elemen value penerapan E-Government melalui Aplikasi Parak Acil Online sudah maksimal dikarenakan dengan adanya sarana, prasarana, dan infrastruktur dari pemerintah yang mempermudah pelayanan masyarakat. Antara lain yang menjadi faktor penghambat adalah infrastruktur dari kesiapan sarana yang masih kurang. Budaya masyarakat yang tidak terbiasa dengan hadirnya teknologi. Fikria Herlina, 19120263, "Implementation of E-Government in Public Services Through Services (Online Parak Acil Application) at Disdukcapil, Banjarmasin City" Under the Guidance of Mr. Junaidy as supervisor I and Mrs. Fika Fibriyanita as supervisor II. The purpose of this research is to find out the application of e-government in the online parak acil application service at Disdukcapil, Banjarmasin. The research method uses a qualitative approach and analysis description, data was collected through interviews with Banjarmasin City Disdukcapil employees with 2 informants as the implementation of E-Government and the general public with 2 informants. Using Observation Techniques, interviews, documentation. Data analysis using qualitative analysis. The results of the research show that the Implementation of E-Government in Public Services Through the Online Parak Acil Application Service at the Disdukcapil City of Banjarmasin, based on the results of interviews through the indicators of support elements, capacity elements, value elements of the implementation of E-Government through the Online Parak Acil Application is maximized due to the existence of facilities, infrastructure, and infrastructure from the government that facilitate community services. Among other things, the inhibiting factor is the infrastructure from the readiness of facilities that are still lacking. The culture of people who are not used to the presence of technology.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Penerapan, E-Government, Aplikasi Parak Acil Online
Subjects: H Social Sciences > H Social Sciences (General)
J Political Science > JA Political science (General)
Depositing User: Fikria Herlina
Date Deposited: 17 Jan 2024 05:56
Last Modified: 17 Jan 2024 05:56
URI: http://eprints.uniska-bjm.ac.id/id/eprint/19339

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