PERBANDINGANANALISISTINGKATPELAYANANDANPENDAPATMASYARAKAT TERHADAPBUSRAPIDTRANSIT(BRT)DANTAKSIKUNING KOTABANJARMASIN

YATMAN, MOHAMAD (2021) PERBANDINGANANALISISTINGKATPELAYANANDANPENDAPATMASYARAKAT TERHADAPBUSRAPIDTRANSIT(BRT)DANTAKSIKUNING KOTABANJARMASIN. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Pengoperasian Bus Rapid Transit diharapkan mampu menarik kembali minat masyarakat dalam menggunakan angkutan umum dimana sebelumnya tingkat pelayanan yang diberikan taksi kuning sebagai moda angkutan umum yang sudah lama beroperasi di Kota Banjarmasin di nilai kurang memuaskan bagi sebagian masyarakat. Tujuan penelitian ini adalah untuk menganalisis perbandingan Tingkat Pelayanan dan perbandingan Pendapat Masyarakat antara moda angkutan umum Bus Rapid Transit (BRT) dan taksi di Kota Banjarmasin. Jenis data yang digunakan terdiri dari data Primer yaitu pembagian kuesioner dan wawancara secara langsung kepada responden dilapangan, serta data Sekunder yang bersumber pada penelitian terdahulu, jurnal,buku maupun media online. Metode penelitian yang digunakan yaitu dengan cara menganalisis hasil kuesioner yang dibagikan pada responden, kemudian data di rekapitulasi dan dicari bobotnya sehingga dapat diketahui tingkat perbandingan persentase antara moda angkutan umum Bus Rapid Transit dan taksi kuning. Hasil penelitian menunjukkan Perbandingan perolehan skor Tingkat Pelayanan antara Bus Rapid Transit (BRT) dan taksi kuning Kota Banjarmasin pada seluruh indikator pertanyaan tingkat pelayanan, Bus Rapid Transit (BRT) memperoleh jumlah skor sebesar 1781(53,12%) mengungguli perolehan skor taksi kuning sebesar 1572 (46,88%). Selanjutnya dari hasil pertanyaan mengenai perbandingan Pendapat Masyarakat terhadap Bus Rapid Transit (BRT) dan taksi kuning Kota Banjarmasin pada indikator pertanyaan waktu tunggu, jaminan keamanan, kenyamanan, tarif dan kehandalan, Bus Rapid Transit (BRT) memperoleh jumlah skor sebesar 2343 (60,29%) lebih tinggi dari skor pendapat masyarakat terhadap taksi kuning sebesar 1543 (39,71%). Sehingga dapat disimpulkan secara keseluruhan baik mengenai perbandingan tingkat pelayanan maupun perbandingan pendapat masyarakat, Bus Rapid Transit lebih unggul dari pada taksi kuning, masyarakat kota Banjarmasin lebih memilih layanan angkutan umum Bus Rapid Transit (BRT) dari pada taksi kuning sebagai moda angkutan umum yang digunakan. The operation of the Bus Rapid Transit is expected to be able to attract public interest in using public transportation where previously the level of service provided by yellow taxis as a mode of public transportation that has long been operating in Banjarmasin City is considered unsatisfactory for some people. The purpose of this study is to analyze the comparison of Service Levels and comparison of Public Opinions between public transport Bus Rapid Transit (BRT) and taxis in Banjarmasin City. The type of data used consists of primary data, namely the distribution of questionnaires and direct interviews to respondents in the field, as well as secondary data from previous research, journals, books and online media. The research method used is by analyzing the results of the questionnaires distributed to respondents, then the data is recapitulated and weighted so that the percentage comparison level between the public bus Rapid Transit and yellow taxis can be seen. The results showed that the Comparison of Service Level scores between Bus Rapid Transit (BRT) and Banjarmasin city yellow taxis on all indicators of service level questions, Bus Rapid Transit (BRT) obtained a total score of 1781 (53.12%) outperforming the acquisition of a yellow taxi score of 1781 (53.12%). 1572 (46.88%). Furthermore, from the results of questions regarding the comparison of Public Opinion on Bus Rapid Transit (BRT) and Banjarmasin city yellow taxis on the indicators of waiting time, security assurance, comfort, tariff and reliability, Bus Rapid Transit (BRT) obtained a total score of 2343 (60.29). %) higher than the public opinion score on the yellow taxi of 1543 (39.71%). So that it can be concluded as a whole, both regarding the comparison of service levels and comparison of people's opinions, Bus Rapid Transit is superior to yellow taxis, people in Banjarmasin city prefer public transportation services Bus Rapid Transit (BRT) rather than yellow taxis as the mode of public transportation used.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Perbandingan, Tingkat Pelayanan, Pendapat Masyarakat , BRT, Taksi Kuning Comparison, Service Level, Public Opinion, BRT, Yellow Taxi
Subjects: Q Science > Q Science (General)
Depositing User: Mohamad Yatman
Date Deposited: 13 Oct 2021 03:48
Last Modified: 13 Oct 2021 03:48
URI: http://eprints.uniska-bjm.ac.id/id/eprint/8431

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