Fitriantika, Nova (2024) ANALISIS STRATEGI MANAJEMEN KONFLIK DALAM UPAYA MENINGKATKAN EFEKTIVITAS DAN KESEJAHTERAAN KARYAWAN PT. BASIRIH INDUSTRIAL BANJARMASIN. Diploma thesis, Universitas Islam Kalimantan Muhammad Arsyad Albanjari Banjarmasin.
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Abstract
The objectives of this research are to 1. Analyze the types of conflicts that frequently occur at PT. Basirih Industrial Banjarmasin and their impact on operational effectiveness. 2. Evaluate the applied conflict management strategies and measure their contribution to improving employee well-being. The research utilized a qualitative method with in-depth interviews selected from key informants. Data collection techniques included documentation, interviews, and observations. The findings can be summarized as follows: 1. Conflicts at PT. Basirih Industrial Banjarmasin involve differences in opinions, work styles, and perceptions of inequality, potentially hindering productivity. The impacts include tension, communication barriers, and damage to team collaboration. It emphasizes the importance of implementing conflict management strategies to create a supportive work environment and enhance operational effectiveness. 2. Conflict management strategies at PT. Basirih Industrial Banjarmasin, such as open communication, proactive conflict resolution, social support, and stress management, have proven to enhance employee well-being and job satisfaction. Thus, these strategies have the potential to positively contribute to increased well-being, create a positive work environment, and enhance overall company productivity. Recommendations for PT. Basirih Industrial Banjarmasin include evaluating the applied conflict management strategies, involving feedback sessions from employees, and conducting regular surveys or assessments related to satisfaction, stress levels, and conflicts in the work environment. The results of this evaluation can serve as a basis for improving and adjusting more effective conflict management strategies in the future.
| Item Type: | Thesis (Diploma) |
|---|---|
| Uncontrolled Keywords: | Strategi Manajemen Konflik, Efektivitas Operasional dan Kesejahteraan Karyawan. |
| Subjects: | Q Science > Q Science (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Management |
| Depositing User: | Nova Fitriantika |
| Date Deposited: | 16 Oct 2025 03:23 |
| Last Modified: | 16 Oct 2025 03:23 |
| URI: | http://eprints.uniska-bjm.ac.id/id/eprint/26379 |
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