PENTINGNYA KINERJA PEGAWAI DALAM MEMBERIKAN PELAYANAN PUBLIK (STUDI KANTOR KEC. TAPIN UTARA KAB. TAPIN)

Syahbana, Muhammad Ali (2020) PENTINGNYA KINERJA PEGAWAI DALAM MEMBERIKAN PELAYANAN PUBLIK (STUDI KANTOR KEC. TAPIN UTARA KAB. TAPIN). Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Muhammad Ali Syahbana. NPM. 16.12.0029. Employee Performance in Public Services at the Tapin Utara District Office, Tapin Regency under the guidance of Dr. Murdiansyah Herman, S.Sos., M.AP. As the Main Guide and Mrs. Fika Fibriyanita, S.Sos., M.AP. As Co-Supervisor. The background of this research was conducted, because the Employee Performance in the Office of the North Tapin District, Tapin Regency has a considerable influence in providing public services. The purpose of this study was intended to determine how the influence of Employee Performance in Public Services at the Tapin Utara District Office, Tapin Regency. The benefits of the research are expected to be useful in developing the concept of employee performance in public services at the Tapin Utara District Office, Tapin Regency. The research method used in this research is descriptive-correlational research method. Descriptive-correlational research means that the researcher tries to describe and then tries to connect the relationship between the independent variable (community) and the dependent variable (employee). The results of the study found significant evidence, meaning that more than 60% of respondents confirmed that the performance of employees in public services at the Tapin Utara District Office, Tapin Regency, was quite satisfactory. This is supported by research evidence which states; 61.40 percent of respondents agreed that the appearance of the employees of the Tapin Utara District Office of the Tapin Regency was considered to be quite good; 63.16 percent of respondents agreed that the attitude of employees who always protect and maintain public interests has influenced regional budget expenditures; and 68.42 percent of respondents agreed that the attitude of sub-district employees who always protect and maintain public interests greatly affects public services. Muhammad Ali Syahbana. NPM. 16.12.0029. Kinerja Pegawai Dalam Pelayanan Publik di Kantor Kecamatan Tapin Utara Kabupaten Tapin di bimbing Bapak Dr. Murdiansyah Herman, S.Sos., M.AP. Sebagai Pembimbing Utama dan Ibu Fika Fibriyanita, S.Sos.,M.AP. Sebagai Co-Pembimbing. Latar belakang penelitian ini dilakukan, dikarenakan Kinerja Pegawai di Kantor Kecamatan Tapin Utara Kabupaten Tapin mempunyai pengaruh yang cukup besar dalam memberikan Pelayanan Publik. Tujuan penelitian ini dimaksudkan untuk mengetahui bagaimana pengaruh Kinerja Pegawai Dalam Pelayanan Publik di Kantor Kecamatan Tapin Utara Kabupaten Tapin. Manfaat penelitian diharapkan berguna untuk mengembangkan konsep Kinerja Pegawai Dalam Pelayanan Publik di Kantor Kecamatan Tapin Utara Kabupaten Tapin. Metode penelitian yang digunakan dalam penelitian ini adalah metode penelitian deskriptif-korelational. Penelitian deskriptif-korelational artinya peneliti berusaha menggambarkan dan kemudian mencoba menghubungkan adanya kaitan antara variabel independen (masyarakat) terhadap variabel dependen (pegawai). Hasil penelitian, menemukan bukti yang cukup signifikan, artinya lebih dari 60 % responden membenarkannya bahwa kinerja pegawai dalam pelayanan publik di Kantor Kecamatan Tapin Utara Kabupaten Tapin, cukup memuaskan. Hal ini didukung oleh bukti penelitian yang menyebutkan; ada 61.40 persen responden menyatakan setuju, bahwa Penampilan pegawai Kantor Kecamatan Tapin Utara Kabupaten Tapin, dinilai sudah cukup baik; ada 63.16 persen responden menyatakan setuju, bahwa sikap pegawai yang selalu menjaga dan memelihara kepentingan publik telah berpengaruh terhadap pengeluaran anggaran daerah; dan ada 68.42 persen responden menyatakan setuju, bahwa sikap pegawai kecamatan yang selalu menjaga dan memelihara kepentingan publik sangat berpengaruh terhadap pelayanan publik.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: employee performance, public services Kinerja pegawai, Pelayanan Publik
Subjects: J Political Science > JA Political science (General)
Depositing User: Muhammad Ali Syahbana
Date Deposited: 16 Nov 2020 01:39
Last Modified: 16 Nov 2020 01:39
URI: http://eprints.uniska-bjm.ac.id/id/eprint/3378

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