SISTEM INFORMASI PELAYANAN DAN MEMBER BARBERSHOP PADA “CUKUR RAMBUT BORNEO” BERBASIS WEB

RIZKY, APRILIANDY (2021) SISTEM INFORMASI PELAYANAN DAN MEMBER BARBERSHOP PADA “CUKUR RAMBUT BORNEO” BERBASIS WEB. Diploma thesis, Universitas Islam Kalimantan MAB.

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Abstract

Seiring berkembangnya zaman teknologi juga semakin canggih beserta peluang usaha yang semakin ramai digemari oleh anak muda, seperti usaha potong rambut atau barbershop yang selalu ramai dikunjungi kaum millennial. Salah satu pemanfaatan teknologi pada usaha ini adalah membuka jasa pelayanan potong rambut, namun permasalahannya masih banyak jasa potong rambut yang menggunakan sistem manual sehingga menyulitkan para pelanggan, dari mulai pendaftaran yang masih dicatat menggunakan kertas lamanya pelayanan pelanggan sampai laporan yang masih menggunakan pencatan manual. Berdasarkan hal tersebut maka peneliti membuat sistem informasi dengan menggunakan metode waterfall yakni penyelesaian program secara bertahap,proses pengujian menggunakan black box testing dan semua berhasil diuji coba ketika pelanggan dapat melakukan pendaftaran secara online dan data pelanggan dapat terintegrasi dengan sistem sehingga membuat lebih efektif dan efisien. Penelitian selanjutnya diharapkan mampu mengembangkan lebih luas lagi tentang sistem informasi pelayanan pelanggan ini berupa notifikasi waktu tunggu kepada pelanggan agar mendapat pemberitahuan melalui sistem, dan juga berbasis android ataupun ios. Along with the development of the technological age, it is also increasingly sophisticated along with business opportunities that are increasingly favored by young people, such as haircut businesses or barbersops which are always crowded with millennials. One of the uses of technology in this business is to open a haircut service, but the problem is that many haircut services use a manual system, making it difficult for customers, from registration which is still recorded using paper, the length of customer service to reports that still use manual recording. Based on this, the researcher created an information system using the waterfall method, namely gradual completion of the program, the testing process using black box testing and everything was successfully tested when the customer could register online and the customer data could be integrated with the system to make it more effective and efficient. Further research is expected to be able to develop more broadly about this customer service information system in the form of waiting time notifications to customers to get notifications through the system, and also based on android or ios.

Item Type: Thesis (Diploma)
Uncontrolled Keywords: Barbershop, Waterfall, Pelanggan, Black Box Testing Barbershop, Waterfall, Customers, Black Box Testing
Subjects: T Technology > T Technology (General)
T Technology > T Technology (General) > T201 Patents. Trademarks
Depositing User: Rizky Apriliandy
Date Deposited: 19 May 2021 03:31
Last Modified: 19 May 2021 03:31
URI: http://eprints.uniska-bjm.ac.id/id/eprint/4885

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